Has this ever happened to your iPhone? What method did you use to back it up? Tell us about your experience in the comments section below.Sell Your Broken iPhone at The Big Phone Store If all else fails, you will need to get it fixed. If the regular method doesn’t work, you can use iTunes or the VoiceOver feature. When the screen breaks, you have several methods for backing up the data. You can never know when something might happen to your iPhone. But don’t worry it takes more than just one cracked screen to render your iPhone useless. If this happens, you will need to get a new phone. In the worst-case scenario, your iPhone might be totally broken. You might need to replace your screen or other internal hardware parts you didn’t even know were damaged. You may just need to replace the broken screen.Īt this point, the best thing you can do is take your iPhone to an Apple store to get it serviced. Keep in mind that just because your screen is unresponsive, it doesn’t mean your iPhone can never be used again. In most cases, you won’t be able to use your iPhone if the screen is badly damaged. If your iPhone is completely unresponsive, you won’t be able to try any of the methods we talked about. You’ll just have to use the VoiceOver feature for all the voice commands. If you can’t see your screen, you can still use this method to back up your iPhone. If this happens, you won’t be able to use Touch ID or Face ID because your iPhone will ask you to type in the passcode. It’s very important not to restart your iPhone or let the battery die before trying this method. Just like with the first iCloud backup solution, you will need enough space on your iCloud to save all your data. Do the same until you enable the “Back Up Now” option.Use the same combination of keys to go to “iCloud Backup.”.Note: Press “Control + Option + Space” on a Mac USB keyboard. Press the following keys at the same time to enable the backup option “Ctrl + Alt + Space.”.Navigate through the iCloud menu with the USB keyboard to select “iCloud.” To go through lists, you’ll need to use the “Right” cursor key.Give the following voice command: “Hey, Siri,” followed by “Enable VoiceOver.”.Use Touch ID or Face ID to unlock your iPhone.Use the Lightning to USB adaptor to connect your iPhone to the USB keyboard.If you have all of these gadgets and meet the requirements, here’s how you can use the VoiceOver feature to back up your broken iPhone. You can also use a Bluetooth keyboard if you have one, but you’ll need to take a few extra steps to turn on your Bluetooth. Other requirements for this method are having Siri enabled, a strong internet connection, a USB keyboard, and the Lightning to USB adaptor. Models with the Face ID feature include iPhone X, iPhone 11, iPhone 12, and the newer models that may come out. If you have an older model, like iPhone 6S, iPhone 7, iPhone 8, or iPhone SE, you will only be able to use Touch ID. To unlock your phone, you’ll need Face ID or Touch ID. This feature lets you control your iPhone without touching it. If your screen is black, you won’t be able to use the VoiceOver tool. For this method to work, you need to be able to see your screen. You can use the built-in VoiceOver feature to back up your broken iPhone. Just because your iPhone doesn’t respond to touch doesn’t mean you’re out of options. If your screen is too damaged, you may not be able to use your iPhone at all. We’ll talk about what you can do in both cases. The second and worse outcome is a black screen that won’t even light up when you press the side buttons. In the first scenario, you will still be able to see the screen, but because of the cracked glass, the screen just won’t respond to your taps. How to Back Up an Unresponsive iPhone With a Broken ScreenĪn unresponsive screen can mean two things. Information that’s already stored on your iCloud, like your contacts, notes, bookmarks, calendars, and voice memos, will not be backed up. The only thing that can prevent you from backing up your iPhone is low iCloud storage, in which case, you would have to back up your iPhone on your Mac.Īn iCloud backup includes photos, videos, text messages, iMessages, app data, device settings, ringtones, passwords, home screen and app organization, and other types of data. The backup process should start immediately. Locate the “iCloud” tab on the list of options.Head over to “Settings” on your iPhone.If you can still access your screen, here’s how you can perform a regular backup. While nobody wants a cracked iPhone screen, this doesn’t necessarily mean everything is lost. Even if you manage to back up your iPhone, we still recommend you replace the screen as soon as possible. Now, every time your iPhone is connected to the power cable, it will automatically be backed up. Toggle the switch at the top of your screen to on.Head over to “Apple ID” and proceed to the “iCloud” option.
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